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STAFFING
AND TRAINING
Issues
of Importance
Assembling a staff of dedicated and motivated people to work on the digitization
project will be one of the most difficult tasks for the project manager.
In small organizations
each staff person will have to take on many roles. Use of student and
volunteer help will need to be considered. Training in the technical and
procedural task of a digital project can be accomplished far more easily
than finding people who are visually literate and enthusiastic about discovering
the process for successful digital projects. Look for people who appreciate
both sides of the task, a "technical/humanist." Training of
staff will be a key element of a successful digital projec should occur
before the job begins.
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Options to consider:
Staffing role to be considered:
The role of Project
Manager will include all of these jobs
Archival role:
Promotion of archival considerations has merit, especially when
the value of the collections is apparent, and necessary for their long-term
disposition.
Contract negotiator:
If the digitization effort will use vendor services, then contracts
will be needed. Maintenance of these contracts will become an administrative
function.
Budget and Funding
administrator:
Management of federal or state grant funds will be needed. This includes
oversight of funded projects, and promotion of grants or gifts.
Marketing and
Promotion
It is not enough to create a collection and expect the public to discover
it on their own. Promotion of the collection must happen. This will
draw resources away from other functions or require outsourcing it to
contractors.
Working with
stakeholders:
Significant strength comes from a robust and active stakeholder group.
For collaborative projects a steering committee of stakeholders will
be essential. They bring rich diversity of opinion and creativity. Stakeholders
assist with program promotion and political influence.
Other staff roles:
- Selection coordinator, conservator, curator, or other analysis of
the source materials.
- Preparations technician,
use of trained volunteers for this task may work for small organizations.
- Scanning technician
or photographer.
- Quality control
technician.
- Metadata analyst,
may also be a cataloger.
- Data entry technician.
- Programmer or database
technician.
- Systems administrator/network
administrator.
- Web-Developer or
designer of the user interface.
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Project
checklist:
- Budget for training, and plan for the time that training will take
at the beginning of the project.
- If there is staff
turnover, more time will be needed to train newly hired workers or volunteers.
- Provide the proper
tools for the job, don't skimp on tools.
- Staff costs is
the most expensive part of any project.
- Develop workbook
and guidelines for staff to consult and to answer questions of procedure.
- Develop worksheets
and templates for consistent application of procedures.
- Train staff to
apply consistent quality control methods and record measures routinely.
Allocate time for housekeeping tasks.
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