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MARKETING

Issues of Importance
Marketing is a key component in developing a digital collections program. Partner agencies will be delighted with being a part of a well-known, well publicized effort, that is focused on public access benefits of the project. Staff may be accomplished presenters who are adept at using current presentation software and methods. Presentations of the new digital collections can be scheduled for a variety of citizen and library conferences, meetings and workshops. Staff may also conduct training sessions for target audiences both in the use of the digital database for searching as well as using the digital collections for informational purposes.

The digital collection web site and database are the program's window to the world. Care must be taken to design a web site that can be easily modified and updated and incorporates good graphic design principles. However the web site will not carry the program on its own. The digital service and products must be marketed and promoted as well. Standard marketing techniques such as identifying target audiences and communicating the value of the collections should be followed. To accomplish this an organization may issue press releases and announcements, in both paper and electronic editions. You may also wish to contract with a graphic designer to produce high quality brochures and flyers. There may be opportunities to distribute a number of other informational products such as copies of some of the digital images.

As part of its marketing plan to build product identity and a long term recognition of digital collections, the project may need to design and trademark a logo or image. Such design elements can be used consistently so customers automatically recognize the look and feel of the digital collections and communication.

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Options to consider:
Once created your users will want to know what the digital files contain and how to use them. Costs associated with public relations materials will have to be factored in. Marketing costs will involve staff time for webmasters, graphic designers and publications personnel. Promotional material should be created and distributed to patrons and prospective users of the digital database. These functions draw heavily upon library resources.

Planning ahead and making marketing one of the primary activities of your project plan will allow you to capture many of the project activities on film or digitally. Great publicity can be generated by involving your users in the project by informing them of the progress being made toward your goals. For example the Tacoma Public Library works in partnership with the local News Tribune newspaper to publish digital photographs from the Richards collection. This serves two purposes. It helps the staff to identify people and places in the photographs. More importantly it keeps the local users involved in the success of the digitization project.

One of the best ways to find ideas for promoting your digital collections is to view how other organizations present their collections. Sample other digitization projects at:

California Views: The Pat Hathaway Collection of Historical Photos
http://caviews.com/faves.htm

Historic Post Card Collection at the Colorado State Archives
http://www.colorado.gov/dpa/doit/archives/tour/post.htm

Scugog Shores Historical Museum - Canada
http://collections.ic.gc.ca/scugog/
Small historical museum, good interpretation of materials, good organization

Victoria Tombstone Tales of Ross Bay Cemetery
http://collections.ic.gc.ca/tombstone/
Guided tour of the cemetery, with examples of grave art, historical features.

Luxton Museum of the Plains Indians
http://collections.ic.gc.ca/luxton/
Notice links to questions and grade-specific activities at the bottom of many pages.

Early Canadiana Online
http://www.canadiana.org/
Good search interface for large collection and multi-page navigation.

Crow Canyon Archaeological Center
http://www.crowcanyon.org/
Lots of interpretive material for kids, teachers, lesson planning. Good organization of complex topic.

Doing History / Keeping the Past
http://hewit.unco.edu/dohist/
Aimed at children, lots of links for educators, presents Colorado history.

North Suburban Library System: Local History Digitization Project
http://www.digitalpast.org/nsls.phpS
Statewide collections listed and accessed.

The Northern Great Plains, 1880-1920
http://memory.loc.gov/ammem/award97/ndfahtml/ngphome.html
This site presents nice option for large collections and statewide access to diverse collection,. photo collections, various versions of image, thumbnail, JPEG, hand-colored; uses browse by subject option.

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Project checklist:

  • Include marketing activities as part of the project plan.
  • Collect usage statistics for the digital collections and use the statistics in promotional materials.
  • Develop marketing materials designed to promote the new access to collections.
  • Remember to market the web access to digital collections on-line, via email and web newsletters.
  • Make presentations to demonstrate use of the new digital access to collections.
  • Promote the new access to digital collections to all partner organizations.
  • Submit your digital collections to the DigitalWA portal at the Washington State Library, http://digitalwa.statelib.wa.gov

 

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